If you have any questions about Bite services, bills or mobile devices, or if you have forgotten your PIN, or if you want to find out something else, please call our helplines anytime.
Contacts of the Customer Support Team:
1601— only for Bite customers (toll-free):
- consultations about the payment of bills;
- information about Bite Subscription and Bite Card services (mobile communication, data transmission, Internet etc.);
- information about handsets, their features and usage, what to do if a SIM card or a mobile phone is lost, help in case PIN is forgotten.
80001601— for customers of other operators (toll-free).
22550000 – Business Customer Support Team
1600— Info Bite line (toll-free). It is an answering machine providing information about the previous and the current bills, the remaining MB for internet browsing, SMS messages and minutes.