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  • How to pay the bill
  • What to do if the payment term is missed
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  • Choose Bite electronic bill and live green!
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  • How to postpone the payment
  • Registering the payment
  • What to do if the phone is disconnected?

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WHY BITE?
HOW TO BECOME OUR CUSTOMER
1.

Three simple rate plans

You can choose betwean 3 rate plans or just call us and tell us what you need. Me will find the best offer right for you.

2.

Together with Vodafone - our official partner, we offer you:


  • Vodafone Mobile Connect - fast mobile internet;

  • BlackBerry- the most convenient email and internet solution for handsets;

  • Other business products, which will help you to save your time and improve your business efficiency

Your company will save!

3.

Save time by having your own account manager

Every Bite business customer has its own account manager who makes sure that the company receives the best solution and information on all new opportunities provided by Bite. 


 

4.

For us “fairness” and “honesty” will be the words to describe our relationship

Because we are stubborn to believe that fairness and honesty should be the foundation stones when you start to build a friendship. So, like any other friend of yours, we will not hide anything from you. If you want to look for surprises, don’t look at the contract. You’ll find no bad surprises like hidden conditions or hidden charges there. That doesn’t mean that we are boring. We have for you some delightful surprises. Simply because it feels nice when people smile back at you.

5.

We believe in the power of listening

“Our customers are our friends”. This is not what we say. It is what our customers say about us. Maybe it is because we always listening their requests. Of course, we have a good reason to do this. We believe that listening is the best way to improve our service. So, if you have any suggestions, please call us at 1601. Or if you are shy or too busy, we want you to write us at info@bite. We have another solution to communicate, because communication is our business, you know. You can find us on Twitter too. Cool, isn’t it?

6.

You can control your costs

We don’t think there are no big differences between you and us. For instance, we like being in control of all the situations and we bet that you like too. That’s why, as our costumer, you can manage your costs, so you’ll not get bad surprises at the end of the month or that you have 0 Lats on your Bite Card.

7.

Coverage, we have it.

We admit that we are the youngest operator, but, like youngsters, we grow fastest. We built our network just in 5 years and now our services are available to 98% of populations. And we are aiming to achieve more. Since the network upgrade in 2010, which we did together with HUAWEI, the leading technology company, we continue to build new base stations all around Latvia to give our customers better coverage, better call quality and faster internet experience. Check our section "Coverage", if you want to get more info. Or we can call our engineers to tell you more about HUAWEI and other technical stuff.

8.

We believe in simple things

We believe in power of the simple things. Like when a simple smile has the power to light-up your day. We believe in a simple and transparent relationship. That’s why we have just 3 tariff plans both for Card and Subscription. Simple, isn’t it? Because we don’t want you to get confused and end up paying a lot more than you should, like most of the people do.

1.

Become a Bite customer without stepping out of office!

It’s very easy to become Bite business customer!
Fill in form or call business customer team 22550000 and we will prepare a tailored offer for your company.

2.

It’s time to drop your old operator. Breaking up is easy and painless!

1. You can keep your existing phone number When you change your operator, the number will be ported to Bite free of charge. All you have to do is simply visit any Bite outlet, bring a personal identification document along and sign an application. You will receive your new Bite SIM card on the spot and we will take care of the rest. 5 days later we will send you a friendly SMS message reminding you to insert your new activated Bite SIM card. When done, you are a Bite customer. 2. You can continue to use your subsidized phone If you have bought a subsidized handset you can use it in Bite network as well. You’ll be able to use your handset as soon as you settle all accounts with your previous operator.

3.

Become a Bite customer without stepping out of your home!

In order to join Bite you even do not have to step out of your home. Or office. You can become a Bite customer using also our Direct Delivery! It is easy, fast and for free.

All you have to do is call 80001601or fill in and send us the form.

Manager of Bite Direct Delivery will contact you within two working days and, if necesary, will help you to choose rate plan and additional services that will suit you best. You do not have to worry about the rest: it does not matter where in Latvia you are, we will deliver you the contract and SIM card free of charge within two working days latest.

 

 

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    For more information please call toll-free at 1601 for Bite customers, 22550000 for Bite Business customers or +371 80001601 for other operators' customers.

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